Fausto marinello is always by your side
Our helpline is the most effective way to receive answers in real time and find a solution to the problem encountered.
Our service and planning technicians work in the best interest of the customer in order to provide the most comprehensive and effective service possible.
The following information must be found for each technical assistance request:
- Machine model + serial numberù
- Error message displayed or issue encountered
- Circumstances under which the failure occurred
- Remote technical consultation in online mode with remote access
- Field service with intervention at the customer site