Our helpline is the most effective way to receive answers in real time and find a solution to the problem encountered.
Our service and planning technicians work in the best interest of the customer in order to provide the most comprehensive and effective service possible.
- Machine model + serial numberù
- Error message displayed or issue encountered
- Circumstances under which the failure occurred
- Remote technical consultation in online mode with remote access
- Field service with intervention at the customer site
- Support telephone number: +39 338 6227216
- Assistance service (cet): Mon - Fri: 7:30 - 16:30
- Email: service-fm@famargroup.com